Windows Phone 7 Documentation
Get help with your Windows Phone 7 device. Find solutions, tutorials, and contact information.
Active Support
Here is the official W7Mobile Site Documentations page.
Device Setup & Basics
Marketplace & Apps
Troubleshooting
Updates & Services
Frequently Asked Questions
How do I update my Windows Phone 7 to the latest version?
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To update your Windows Phone 7:
- Connect your phone to your computer using the USB cable
- Open the Zune software on your computer
- Click on the phone icon in the upper left corner
- Select "Settings" then "Update"
- If an update is available, follow the on-screen instructions
Note: Ensure your phone is at least 50% charged before starting the update.
What's the difference between Windows Phone 7 and 6.5?
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Windows Phone 7 represents a complete redesign from Windows Phone 6.5:
- New Interface: Metro design language with Live Tiles instead of Start menu
- Hubs: Integrated experiences for People, Pictures, Music, and more
- Performance: Hardware requirements ensure consistent performance
- Marketplace: Centralized app store (similar to Apple's App Store)
- No backward compatibility: Windows Phone 7 apps don't run on 6.5 and vice versa
Can I sync my Windows Phone 7 with Outlook?
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Yes, Windows Phone 7 can sync with Outlook through several methods:
- Windows Live/Outlook.com: Sync contacts, calendar, and email through your Windows Live account
- Exchange ActiveSync: For corporate Exchange accounts
- Zune Software: For media sync (music, videos, podcasts)
- Third-party apps: Available in Marketplace for additional sync options
For the best experience, we recommend using Windows Live ID which integrates seamlessly with Windows Phone 7 services.
How do I transfer files between my phone and computer?
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File transfer for Windows Phone 7 primarily uses the Zune software:
- Install Zune software on your Windows PC (available free from Microsoft)
- Connect your phone via USB cable
- Zune will automatically open and detect your device
- Drag and drop music, videos, or pictures to sync
- For documents, use email or cloud services like SkyDrive
Note: Unlike previous Windows Mobile versions, WP7 doesn't appear as a removable drive in Windows Explorer.
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